How do AI copilots reduce support tickets?

AI copilots guide users in real time, answer common questions, and automate onboarding—reducing the need for support tickets.

What’s the difference between an AI chatbot and a copilot?

A copilot can guide, automate, and execute tasks in-app, while a chatbot only answers questions.

How do I securely embed an AI agent in my SaaS app?

Use agentic platforms like Touchstage that support tenant isolation, role-based access, and prompt injection prevention.

Reduce Support Tickets

Cut support volume and costs with AI copilots that answer questions, guide users, and automate troubleshooting—instantly.

See it in Action

The Problem

Support teams are overwhelmed by repetitive questions and basic troubleshooting requests. Users get frustrated waiting for answers, and your team spends too much time on low-value tickets.

The Solution

Touchstage copilots handle FAQs, guide users step-by-step, and resolve common issues in real time—freeing your team to focus on complex cases and customer success.

How it Works

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Instant Answers

AI copilots answer common questions 24/7, right inside your app.

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Guided Troubleshooting

Users get step-by-step help to resolve issues without waiting for support.

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Fewer Tickets

Your team handles fewer repetitive tickets and can focus on high-impact work.

“Touchstage reduced our support ticket volume by 60% in the first month. Our users get answers instantly, and our team can focus on what matters.”

Alex P.Head of Customer Success, SaaSCo

Key Features for Support Reduction

In-App AI Copilot

Embed a smart assistant that’s always available to help users.

Contextual Help

Show users the right help at the right time, based on their actions.

Automated Workflows

Automate repetitive support tasks and ticket triage.

Start Reducing Support Tickets