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FAQ

Ship agentic copilots
answers to common questions

How to connect docs and data, add tools, embed the copilot, and go live plus pricing and security.

Is it really easy to turn my SaaS into an agent?

Yes. Bring your API, UI, and docs. Touchstage turns them into capabilities with policy and audit out of the box.

Can I build multi-step workflows?

Yes. Chain tools, add logic and approvals, and run with retries/rollbacks.

Does it work across domains or apps?

Cross-app flows are on the roadmap. Headless automations run via webhooks/queues today.

What about security?

Least-privilege, short-lived tokens per step; approvals; full audit logs. SOC2 program in motion.

Can I customize the experience?

Yes—white-label UI, tone, and control surfaces on paid plans.

Who is Touchstage for?

SaaS teams who want to cut support load, increase adoption, and ship action-taking agents without building infra.

How do copilots reduce tickets?

They complete routine tasks and guide users inside your app, so fewer issues reach agents.

Chatbot vs copilot—what's the difference?

A chatbot answers. A copilot executes—with auth, approvals, retries, and logs.

How do I securely embed an AI agent in my SaaS app?

Use tenant-scoped OAuth, step-scoped tokens, and fail-closed policies. Touchstage handles it.

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