Interactive Support & Documentation
Transform static documentation into interactive demos that help users find answers faster. Reduce support load and empower customers with engaging self-service resources.
Support & Documentation Challenges
Navigate the complexities of scaling support operations while maintaining high customer satisfaction.
High Support Volume
Support teams are overwhelmed with repetitive queries, making it challenging to focus on complex issues that require human expertise.
Static Documentation
Traditional help articles and PDFs fail to engage users, leading to low self-service adoption and increased support requests.
Interactive Documentation Solution
Purpose-built features to transform static documentation into engaging, interactive experiences.
Interactive Guides
Transform complex documentation into visual troubleshooting flows with branching paths, tooltips, and step-by-step solutions that users can follow along with.
Contextual Help
Deliver real-time assistance within your product interface, with AI-powered suggestions based on user actions.
Smart Search
AI-powered search helps users quickly find answers, with seamless integration to help desk tools like Zendesk and Intercom.
Support Benefits
Improve support efficiency and customer satisfaction with interactive documentation.
Reduced Time to Resolution
Enable users to solve issues independently with visual guides and contextual help. Our customers see a 35% reduction in resolution time.
Scale Support Team
Empower your support team to handle 25% more complex queries by deflecting common questions to self-service resources.
Support Success Metrics
Our customers see significant improvements in support efficiency and customer satisfaction.
Reduction in support tickets
Self-service resolution rate
More complex queries handled
Ready to Transform Your Documentation?
Join leading companies using TouchStage to create interactive documentation. Our customers see a 35% reduction in tickets and 85% self-service resolution rates.