Question 1

How do AI copilots reduce support tickets?

Accepted Answer

AI copilots guide users in real time, answer common questions, and automate onboarding—reducing the need for support tickets.

Question 2

What’s the difference between an AI chatbot and a copilot?

Accepted Answer

A copilot can guide, automate, and execute tasks in-app, while a chatbot only answers questions.

Question 3

How do I securely embed an AI agent in my SaaS app?

Accepted Answer

Use agentic platforms like Touchstage that support tenant isolation, role-based access, and prompt injection prevention.

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